Certify what?

As the digital reality grows, so does the desire to move more and more processes to this world. Accelerated by the pandemic crisis that emerged in 2020, the digitization of processes in companies has gained more pace and less resistance. In this context, there is a greater need to find mechanisms that attribute, to these digital processes, a level of credibility and security that is equal to or greater than that found in the physical world. For this purpose, in addition to the European legislation created specifically for this purpose – eIDAS – various types of certification have emerged, using more or less sophisticated technology, which are applied to the different digital objects (documents, signatures, senders, identities, etc. .) and always with the aim of giving credibility to digital documents and their respective issuing entities.

What certificates can I need?

Although this is a constantly evolving reality, at this time at Contisystems we focus on certification associated with three types of objects: pdf documents, emails and the signing of documents and contracts. With different options, equivalent to different levels of complexity and security, the certification of each of these objects allows us to associate, with the services already provided under our Unicks platform, an additional layer of credibility and security.

  • To Batch Producer (which ensures the production of batch files, in this case pdf documents) we associate the ability to certify the origin of the pdf document as well as the affixing of a time stamp of the date and time when it was created. This is the application to pdf documents of our Certifier block.
  • To the Omnichannel Sender (which ensures the sending of communications, in this case emails) we associate the ability to certify the sending and follow the route of the email until its delivery, opening, consultation of attached files and downloading them. This is the email application of our Certifierblock.
  • In a combination of the two previous blocks (Batch Producer and Omnichannel Sender) we can build customized files and send them for signature collection by email. And so is the application of the Certifierblock to the signing of documents and contracts.

Certification of pdf documents

There are three types of pdf document certification:

The simple:

When you want to identify the issuer of the document. In this case, the implementation involves placing, in the pdf files produced, a simple certificate acquired by the customer that certifies the entity that originated the document.

Advanced

When you want to identify and prove the identity of the issuer of the document in question. In this case, the implementation involves placing, in the pdf files produced, an advanced certificate acquired by the client that certifies the entity that originated the document, with additional forms that prove their respective identity (eg. biometric data).

Qualified

According to law (DL) No. 28/2019, it is mandatory that the fiscally relevant documents transacted digitally have a qualified electronic certificate. In practice, this means that a qualified certificate is required and must be issued and affixed by a certifying entity (CA), document by document, using a secure signature creation device. This certificate will guarantee that the document was generated by the identified entity, at a specific date and time and with the highest level of security for having been affixed by the certifying entity.

Certification of outgoing emails

Depending on the scenario, email tracking may make sense with different levels of detail, namely:

  • The certification of delivery: If you want to have a document that proves that the document was actually delivered to the specified recipient
  • The opening certification: If you need to have proof that the email or even the attached document has been opened
  • The download certification: If you want to have certified information about the opening of the email as well as the download of each of the attached documents

The aforementioned proof documents are legally valid, which makes this service a digital equivalent to the traditional registered mail.

The certification of documents and contracts signature

There are many scenarios in which you need to record someone’s express agreement with a document. Whether for accepting the terms and conditions of a service, agreeing to a minute or even signing a contract between two parties, there are many applications for this option of the Certifier module. We leave some tips on how you can address each type of agreement:

  • Simple agreement: You can send a document in which filling out a check box or using OTP (one time password) the user will express his agreement.
  • Advanced agreement: You can send the document with the space for an autograph signature. The biometric trace register is made and the option can be complemented with OTP.
  • Qualified agreement: Using specific identity certificates, such as the Digital Mobile Key associated with the citizen’s card, you can have a totally secure signature.

Who issues these certificates?

All the partners with whom Contisystems works with a view to issuing certificates are CA (Certification Authority) identified as trusted service providers by the European Union. However, if you already have your own certificate provider, we can use any provider that is recognized as a trust service provider.

What certifications do I need in my company?

This will depend on your industry, since the applicable use cases may be different, however, here are some clues:

  • if you issue invoices or other fiscally relevant documents in electronic format, you need to certify the pdf documents;
  • if you send communications by email that you need to prove that they were actually sent / read, you need to certify the sending of your emails;
  • if you send communications by registered mail to have this proof and you are looking for a more agile solution, then we recommend email certification;
  • if you are looking to streamline contracts with your customers or suppliers, then you can resort to the certification of signing documents and contracts.

We hope to have helped to clarify this topic, which is not always simple. Know that soon we will prepare a webinar on the topic, stay tuned!

Unicks, our new customer communication management platform

Today was the launch of a new brand to showcase the Contisystems Customer Communication Management services. If you were present at the event, thank you for your time, we hope you enjoyed it.

If not, don’t worry, our blog subscribers and readers deserve everything, including a summary! And so, here he is.

What is Unicks? 

Unicks is a platform for managing the communication between companies and customers, consisting of modular services. The options and combinations of these modules, often referred to as blocks, adjust to each particular solution. Discover all blocks as well as some sample solutions on the Unicks.com website.

Where does the name Unicks come from?

Unicks comes from Universal Blocks. Blocks that universally address customer communication management needs. See the little animation we have prepared to explain where Unicks came from.

Who is Unicks for?

Because it is highly flexible and modular, Unicks is suitable for countless realities. Discover the sectors section of the Unicks.com website and see some of the most common solutions for the industry in which you work.

Will Unicks replace Contisystems? 

No, Unicks is a brand wholly owned and managed by Contisystems exclusively for Customer Communication Management services. Contisystems remains the name of the company and brand “mother”.

How can I find out more?

We will be happy to give you a presentation or demonstration of our service, talk to us. In the meantime, you can visit us at Unicks.com.

Be among the first to discover our new platform

We have something new to share with you….

We are preparing something new in our Customer Communication Management division and we really wanted everyone who is our subscribers and who follows our blog, to join us to know everything first hand.

We identified the difficulty that companies have in keeping up with the technologies that support the customer communication management and we realize that old platforms often have to live with newer solutions …

We are aware that it is necessary to ensure that everything works together. What already exists and works well and what is new in the customer’s ecossystem. However, we now this normally makes effort and development time increase.

It was to confront this reality that we developed a new solution.

Register for this online event and be one of the first to discover this new platform!

Being in the office is no longer the rule… is it for you?

Nowadays, due to the context we live in, remote work has emptied offices and made them just an address. These addresses, no matter how much the opposite is communicated, end up being the destination of important communications, such as invoices, checks, complaints, etc. Collecting this mail occasionally delays its handling, forwarding and accumulates outstanding issues which can often mean delaying revenue entry and multiplying costs.

What can we do to help?

This is why at Contisystems we considered that this should be the time to eliminate this operational constraint for companies and provide a mailroom management service. This service means we will collect your physical mail and forward it digitally.

But that’s not all, we don’t want our customers to stay as they used to, we want them to take this opportunity to organize and optimize the way they integrate, in their systems, the documents and information that arrives by mail, not only physical but also digital.

What is this service?

This service goes beyond eliminating the concern of managing physical mail, it also allows the extraction of associated metadata and the creation of an easily searchable file available via API that can be easily integrated with your CRM. And it does not only do this for digitized physical mail, but also for all digital documentation that is “loose” from the systems and that is therefore not integrated and used, as is the case of emails dispersed in the account managers’ mailboxes.

Learn more about our digital mailroom service here.

What is the supporting technology?

Using OCR (Optical Character Recognition) and NPL (Natural Processing Language) technology, we will identify the type of document to understand the flow that must be followed. From there, using automated processes (RPA – Robotic Process Automation), information and communication follow their flow as well as integrating a centralized database. In this database, the communication or the document, the extracted metadata that are associated, as well as the routing that was given (log) are stored.

All information is valuable as long as it is available and actionable, organize your information and maximize its value.

This is just one of the use cases that can be assembled from our modular CCM platform. Get to know this whole universe here.

Count on us to streamline your operation in these difficult days. Don’t just stay as before, become stronger and more useful and for your customers.

#togetherwearestronger


We ensure that all the information will be forwarded at the right time,
in the right format, to the right person


The importance of data quality

Many companies have large quantities of data but do not know how to extract value from them. When data is dispersed, incomplete or held in different structures and formats, they become difficult to use.

The process of making these data available in a format that can bring value to your company might seem overwhelming, but it is not impossible. With the mechanisms currently available to convert and validate data, investing in its preparing can allow analyses of great value to your business.

Even in a simple database, data quality checks can quickly help identify outliers, find duplicate entries or other incoherent patterns within your business logic. The identification of these issues can help you improve your ETL (Extract, Transform, and Load) process or even provide insights into your business. At the same time, you can cross-reference your internal data with data from external sources, enriching it and generating information with great potential.

A model is only as good as the data it learns from. Before you invest in applying Machine Learning and Artificial Intelligence to your data, you should ensure you have control over the quality of your data, or your results are constrained, no matter how good the model behind it is.

Data quality is a broad topic that can be addressed at different points of your pipeline and with different approaches and technologies. Here we list some important steps in ensuring data quality:

Rigorous data profiling and control over the data sources

A good data profiling tool is important for examining the following aspects of your data: format, patterns, consistency of records, value distribution and outliers, and completeness. Data profiling will help you identify the issues in your data which can then be addressed directly on the source data or within the Extract-Transform-Load (ETL) pipeline. For this to be efficient you should have a dashboard with general KPIs reflecting the results of this profiling and that allow you to monitor how the input data performs in line with expectations.

Detailed design of the data pipeline to avoid data duplication

The detailed design of the data entry pipeline includes areas such as field definition, business rules and database connection rules. In large organisations it is common for several different areas to interact with the same registry, for example a customer. Ensuring that there is a common understanding of input fields and that there are no duplicate inputs are some of the concerns to be considered when designing the pipeline. Communication between the different areas of the organisation must ensure that the rules are defined to be as transposable as possible to automatic processes, in order to reduce human error.

Accurate definition of requirements

Validating your data quality should be carried out in the context of the semantics of that data. You must understand your data analysis goals in order to define the requirements your data must adhere to.

Data Integrity

Data integrity is an essential aspect of data quality. If your data is in a single relational database, this is made simpler by the use of primary and foreign keys, check constraints and triggers. The problem becomes more complex when your data is spread across different database systems, but this situation should never be underestimated.

Traceability in data pipelines

Another key aspect of data quality is traceability. Whenever a problem is found in a record, it is essential that its source can be quickly identified and fixed, or your project deadlines might be compromised. To make this possible you should include traceability at the core of your data pipeline.

Automated testing

At some point, you will probably want to introduce new datasets, or change an existing one. To ensure that those changes do not disrupt existing services, it is important to have automated tests in place. This means that migrations will be possible without endless delays (e.g., waiting for approval of different departments) and without compromising mission critical datasets.

As we have been processing our client’s data since the last millennium, experience tells us that the issue of data quality is often underestimated. We are continuously realising how crucial it is and how significant the benefits are in addressing these issues. You can count on us to invest with you in developing data quality processes and solid ETL pipelines so that, together, we can make the most out of your data.

Source: https://towardsdatascience.com/7-steps-to-ensure-and-sustain-data-quality-3c0040591366

What you need to know about Blockchain

Certainly, you have heard someone talk about it, or you have read this word several times recently. It will not be surprising then, that the word Bitcoin, by logical association with Blockchain, came to mind almost immediately. If you thought of it, you thought well, because both are connected, although they are, of course, two different things.

With this article we want to show you that effectively “reducing” Blockchain’s dimension to the natural – and perfectly understandable – association to crypto-coins is a very common error. We wanted, above all, to try to clarify your perception on some points that seem essential to us so that you can finish this article and feel that now you have realized what Blockchain technology is.

What is Blockchain after all?

First of all, a little context.

By all indications, the appearance of the first public Blockchain is linked to the appearance of Bitcoin in late 2008, early 2009.

As you remember, 2008 was a year marked by the onset of a global economic crisis, with its origins in the US markets and the housing bubble of unbelievable proportions that led to the bankruptcy of the historic Lehman Brothers bank on 15 September 2008, leading to an economic crisis that would cross the Atlantic and seriously hit Europe. Portugal to say so.

In 2010, the crisis even forced financial bailouts to countries such as Greece, Ireland, Cyprus and, of course, Portugal. Here, this period will forever be known as the period in which the Troika settled in our country, with all the consequences that this has brought and of which the Portuguese will hardly forget.

Thus, at the end of 2008, Bitcoin was born, in an attempt to increase confidence in financial transactions, pulling transactions into the largest and most democratised market on the planet: the Internet.

We all know that in a digital environment our data can be changed and copied very easily. Blockchain appears and presents itself as a clear attempt to prevent this from happening, as the database is completely decentralised, minimising the risk of compromising information and functioning as a “distributed ledger”, or in a linear translation, function as a distributed and public Ledger.

Imagine Blockchain as your smartphone and Bitcoin as one of the many apps available on it. Which means, of course, that Bitcoin is only one of the many possible apps for existing Blockchains.

If we translate the word – and you will understand why it is useful to translate it in this case – Blockchain is a chain of blocks.

Imagine an iron chain, long and extended, with intertwined links, each connected to the previous and the next. That’s what this is.

The block

In practical terms, this is a system that grows and multiplies exponentially as new blocks are added.

Each block consists of the information it contains, the “fingerprint” (hash) of that block and the “fingerprint” of the previous block. The information it contains depends on the type of Blockchain being reported or analysed.

A Bitcoin Blockchain, for example, stores information relating to financial transactions: Person A transferred money to person B and what amount was transferred.

By default, this system allows you to carry out value transactions without the need for an intermediary, such as a bank.

Nodes

So, we have that Blockchain is a distributed and shared database among thousands of computers, validating truths together in order to verify all transactions occurred. These computers are known as nodes.

Each of the nodes, that is, each of the computers connected to Blockchain, has a copy of all the movements and records made in the Blockchain in question.

Proof-of-work

We can look at this validation mechanism as one of the Blockchain’s defence systems. Adding a block requires the consensus and agreement of all Blockchain Nodes.

This measure aims to ensure that there are no attempts to corrupt the blocks and, consequently, the Blockchain to which they are associated.

That is, if someone wants to erase one of the blocks, the entire network will realise that it is facing a corrupted “block chain”. It is this democratisation that adds value to the system.

So, in a very simple way so that you do not feel that you are reading another text with dozens of complex and difficult to understand terminologies, we present a simple and objective definition of what Blockchain truly is.

The definition

It is a database that is not owned by any entity, that saves blocks of information connected between each other using as security measures the decentralisation in multiple computers located in different places and the need for consensus among them.

DLT vs. Blockchain

It is also important not to confuse Blockchain with DLT (Distributed Ledger Technology).

DLT is essentially the term used to describe technologies that store, distribute, and facilitate access to transactions between users of this technology, whether public or private. This type of technology has as main objective to ensure that there is no type of authority to control or supervise these transactions.

That is, Blockchain is a type of DLT. A kind of subcategory.

Think of cars and vehicles. A car is a type of vehicle of the many existing on the planet.

One of the differences, for example, is that not all DLT use the proof of work method proof-of-work and not all of them need to have the information structure organised in blocks.

Here, the Bank of Portugal is already talking about this type of technology, as you can read in the Payment Systems Report of 2018:

“(…) In order to promote the adoption of more efficient processing solutions, some infrastructure operators have developed DLT-based proofs of concept. These proofs of concept have shown that the major strengths of DLT technology are the inherent resilience, transparency, and speed of consensus, although this technology continues to be less efficient in processing large volumes of operations than traditional technologies. For the moment, DLT technology is not expected to be adopted in payment systems that require the processing of a large number of operations in a short period of time.”

Certainly, in a very near future, we will see how banks will deal with this type of technology, which aims, among other things, to eliminate intermediaries and the relevance they still have in any transactional process.

In short, all Blockchains are DLT’s, but not all DLT’s are Blockchains.

Conclusion

Blockchain is designed to record and save digital transactions and aims to bring the long-awaited transparency, efficiency and security to the business world.

Blockchain is just the tip of a tremendous iceberg that promises to forever change – if its widespread use is accepted – the face of trade and business transactions on the planet.

Contisystems Self-Service Portal

The main goal of our Customer Communications Management division is to provide its customers with greater agility and efficiency in communicating with customers.

Avoiding the management of multiple platforms to send emails, send SMS, or those of communication with support systems, is just one of the simplification points of the process. The use of a tool that is easily integrated with the existing IT architecture is another point. In fact, we believe that we have always given our customers a quick response that allowed them to communicate with their customers in the best way, delivering the most appropriate communications to each of customer by using his or her preferred contact channel, and with reduced effort in terms of resources and investment.

Now we have taken another step forward. In addition to all of the above, we offer our customers the Contisystems Self-Service Portal. In this portal, the customer gains autonomy, without the need for technical training, in the generation, management and editing of content of campaigns, both transactional as well as commercial. With this portal customers gain control by having access to operational and business dashboards. And all this in a portal where you find flexibility, because it is easily adjustable to any market reality or Information systems.

Be the first to know everything about this portal, leave your contact information:


The data collected will incorporate a list of subscribers of news related to the Contisystems Self-service Portal. The data collected will be used exclusively for contacts related to the topic and will be stored for only 3 months.


The Importance of Paper

As we look at the role of paper today, we are faced with the following questions: Does paper still remain important in these times we are living? Is direct mail (possibly one of the bastions of printed paper) still as relevant in the communication process of some companies? Read this article to learn more about the importance of paper.

We start with these questions, telling you right away that you will be able to find the answers in the course of this text, but what is important to emphasise here is that we live in an age in which we repeatedly and cyclically witness chronicles of announced deaths.

  • TV is going to die;
  • Twitter is going to die;
  • Facebook is going to die;
  • Newspapers are going to die;
  • Direct marketing is going to die;
  • People are pronounced dead – but are still alive after all – and even human beings have been foreseen to die at the hands of Artificial Intelligence, robots and extraterrestrials.

You get the idea . Right?

The same thing is happening with paper. In a time when everything is digital, scanned or scannable, the role of paper appears to have been forcibly relegated to second place.
Confused? We’ll explain.

To be more concrete, a plan seems to be in place to try to show that the paper is indeed dispensable and easily replaceable. Well, we have the hard mission of demonstrating just the opposite.
And nothing beats using concrete examples to do so.

Take the case of Tetra Pak, which announced in May of this year that it will replace plastic straws with paper ones.

We also have the example of Inapa, which presents kraft paper (the brown and recyclable one) as an alternative to plastic bags.

Renova itself has launched this year in the United Kingdom toilet paper packaging made of paper and not plastic.

And a Portuguese paper napkin factory that has also abandoned plastic (saving up to 460 tons/year ) to start using paper packages.

McDonald’s, Burger King, Subway, Starbucks, Disney, Ikea, Super Bock and Sagres, Sonae, Jerónimo Martins… all of them have already started the process of abandoning plastic in favor of … paper.

And if we remember Marketing and Advertising, for example, it is difficult to think that paper is dead or to striding towards extinction.

As you see, paper is a long way from being extinct. Don’t believe it? Let’s move right on to the examples, so that you can see why we say this with a lot of certainty.

Let’s observe and contrast digital vs.offline.

Looking at digital, we can easily conclude that email is now one of the main forms of communication on the planet, and it is possible to send targeted and personalised emails with excellent pieces of content that result in the lead becoming a conversion, a buyer becoming someone who is going to consume our contents and buy our products.

It is also possible to measure opening rates for these same emails, and to compose them by resorting to the most varied platforms, without forgetting the RGPD rules, etc. Therefore email is indeed a very complete communication tool. However, as far as personalisation itself is concerned, few things can beat a good direct mail. Especially if the sender really works on the copywriting, paper, graphics, personalisation and content he or she is sending.

Did you know that the email opening rate in 2017 was 36%? This means that 64% of outgoing emails are deleted before they can even be read. The information is from the Litmus Email Analytics study, from 2017.

Having a higher success rate, the waste associated with direct mail is considerably less, especially because the brand can and should adapt the message with points that capture the interest of that particular recipient and offers that are difficult to ignore. This is a communication technique that works in almost every market and with almost every product or customer.

If it is possible to transport something by mail, it is possible to choose direct mailing as a means of communication, with the guarantee that the degree of satisfaction of the recipient will be high.

When a brand chooses this type of channel, deep down it is offering something to the customer. At the very least, the brand is offering the client an immersive and completely different experience that is hard to forget. And this, dear friends, the email cannot do.

In many of these cases, direct mail is the essential complement to a marketing strategy, which has a maximum exponent of customer care in this format.

This is an act that can take place only for the simple pleasure of doing it, combined with the intention of pampering a customer with something that should preferably last and be a constant reminder of that brand in the life of the customer who receives it.

In the field of Marketing, there are still flyers, catalogs, brochures, pamphlets, banners, posters, billboards, letters (yes, letters) and so many other means of communication – some more effective than others – whose existence and reason to exist are based on paper. Not to mention books. E-books are spectacular, but the paper books are unbeatable.

Have you ever wondered where you would write down notes to leave at home, if paper ceased to exist ? It’s best to not even think about that .

As you can see, good examples are not lacking, so our task has become much easier. Paper seems to be decidedly determined to let itself remain with us for a while.

The way we use it is changing as well as society’s awareness of the need to use environmentally friendly paper and recycle it in order to make the industry itself more sustainable and cleaner.

Take, for example, the use of FSC (Forest Stewardship Council) paper which gives the consumer full assurance that the raw material used comes from a certified forest. By opting for the consumption of materials with the FSC seal we are actively contributing to the improvement of forest management worldwide. In addition, we are also contributing to the certification of new forest areas and new companies.

It is therefore then possible to conclude that paper is far from dying. Quite the contrary.

Despite the ease of the digital world in terms of time savings and optimisation of tasks and resources, it is still very difficult to obtain the level of personalisation and conversion efficiency that direct mail has.

And that, dear reader, will be difficult to change, at least in the near future.

Oh, and let’s not forget one important detail: if digital fails, paper is always there to save the day.

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Platform as a mandatory path for the banking sector?

First, and for the purposes of this article, we must define what we mean by platform in the context of the banking sector: Platform is a set of products and services that are available online for consumption, in a single and simple interface, with enough flexibility for future integration of new products and services.

The platform aims to simplify the implementation and experience , which does not imply simplifying the offer, but rather enriching it. The importance of simplifying experience arises precisely from the tendency towards a broader and possibly more complex portfolio. This dynamism in the supply arises from the disruption that we witness on a daily basis in the financial market and that generates an enormous pressure on the banking entities.

The evolution of the market as well as the surrounding technology lead to the components of the value chain multiplying : payment methods, current accounts, savings solutions, reports, warnings, bitcoin,… the options of services that are available are numerous and are appearing every day, and that the banking entities need to make these coexist in the same environment.

In our view, we must not give in to the temptation to have everything at the cost of a less fluid experience.

There must be a concern to integrate what is new into the bank ecosystem in the user’s natural environment. In fact, behind the scenes there may be hundreds of APIs linking to expert suppliers , but on the scene, there must be a coherent, integrated image and experience that does not reflect this multiplicity of actors.

Likewise, we should not find problems to fit technological solutions, but rather focus on the current challenges of the clients and try to overcome them, ensuring a subscription, use and deactivation process that is as simple as it is pleasant and safe.

In this scenario, linking new functionality via APIs, assuring a consistent experience, allows banks to launch innovative products and test new solutions, without creating disruption to legacy systems, and without interdependencies that compromise the overall operation of the core whenever a new feature is “in” or “out”.

This whole process can be guaranteed by the integration platform which, by keeping the information silos unchanged, allows the creation of link bridges, ensuring the process is fast, centralized and simplified, conveying an idea of information uniqueness, a fundamental requirement to meet today’s needs.

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Banks and Insurance Companies in constant evolution

The financial market, particularly banks and insurance companies, has been challenged in a variety of ways. These entities are faced with daily changing reality, whether due to technological innovations, new imposed regulation or even different levels of demand from their customers. This means they face a very challenging need of balance between proposed experience and competitiveness.

We live in a time where access to information is immediate, but that is no longer enough. For the user to access its information from any point in place or time is already normal, at the moment the challenge is that this information is structured and presented in an appealing way, and that preferably takes into account each user particularities.

Nowadays 200 million emails are sent every minute, this generation will spend more than 10% of their lives on social networks. There are over 3.6 billion Internet users, corresponding to 47% of the world’s population. This means that this number has doubled since 2000, when it was approximately 1.7 billion. Not to mention that we have already been able to access 3G via the peak of Mount Everest.

We are definitely living what we can call a digital era and effectively everything has to be accessible from everywhere. But the above figures have also created another reality: the lack of security and reliability of the information that we find whenever we “sail” through the Internet.

Contisystems is well aware of these realities and therefore has developed the necessary skills that allow us to present products and services prepared to face this new reality with total peace of mind.

Due to our history in the area of Banking and Insurance, we understand and have a vast knowledge about the computer systems present in most of these companies. This knowledge allows us to advise and develop the skills of our customers, for the new era of technology in which we live.

For us at Contisystems, this evolution has a name – DOHS (Digital Objects Handling System). DOHS is our platform that allows the transition from a legacy era to the true digital era. The goal of DOHS is not simply to migrate between platforms, but rather the integration between two realities, allowing to take the greatest advantages of each one of them, creating the ability to:

  • Optimize your documents;
  • Segment your communications;
  • Access all your information and documentation in real time;
  • Communicate with your customers through the latest documentation distribution technologies.

Here are some of the reasons why Contisystems is the company to think about when considering improving communication with Clients:

  • The security we offer with the most demanding certifications in the market;
  • The reliability of the information, guaranteed by our solution that respects all the market best practices;
  • There is no need to change the systems that support our customers’ business, reducing any impact on the organization or the costs of a global technological evolution;
  • The information to be shared or disclosed in fully controlled by our client;
  • A dedicated team with a “make it happen” attitude.

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