06/25/2019 is the date that will go down in history as the day we got the certification of our information security management system.
This system is implemented in accordance with the requirements of ISO / IEC 27001: 2013 – Information security management systems and covers all our solutions and services in the customer communication management platform – CCM:
“Contisystems scope for information security management system, as a strategic outsourcer for customer communication management of document composition, production, personalization, multichannel distribution and digital archiving, in accordance with SoA version 21-06-2019. Exclusions: A14.1.2”
After a demanding external audit process conducted by the SGS Certification Organization, we obtained certification that basically mirrors the public recognition of the system in which we have already placed our full trust.
The success of this audit and our excitement about it were magnified with the fact that no nonconformities were detected – 0 non-conformities – which attests the commitment, professionalism and delivery capacity of the project team, something that was even highlighted by the audit team in audit report:
- • “System (…) quite capable of reacting to all adversities”
- • “Young and highly motivated team in the system”
Achieving the certification of the information security management system is to achieve an important strategic milestone, since it is absolutely core for our business to guarantee the Confidentiality, Integrity, Availability and Resilience of our information assets, including those that our clients entrust to us.
An information security management system that complies with the requirements of ISO / IEC 27001: 2013 is recognized as a highly demanding system for obtaining and maintaining it, as it involves compliance with a wide range of processes, policies, procedures and a set of technical and organizational measures that are the result of high investment.
The information security management system implemented is not, however, restricted to CCM solutions and services, since it includes several policies and practices that are implemented in across our different areas, thus allowing us to assure unique levels of security and trust in all our business divisions.