Leader in personalized omnichannel communication

At MailComms Group, we specialize in personalized omnichannel communication. Our expertise lies in the design and implementation of services and solutions that facilitate the digital transition. We seamlessly integrate physical and electronic channels to enable effective communications and transactions with customers, suppliers and employees, all with full legal validity.

MailTeck is the company that started it all in 1994. At the time, our conviction was to offer a new level of service in the field of personalized graphic communication and our commitment was to innovate in direct promotional marketing campaigns and transactional communications.

Our commitment to innovation and continuous improvement, combined with the digital transformation challenges posed by our clients, led us to create Customer Comms in 2012. As a technology consultancy, we help companies of all sizes and sectors to design and execute their omnichannel communication strategies with customers, employees, partners and suppliers.

In 2023, Contisystems joined the MailComms Group. With this acquisition, both Contisystems and MailComms strengthen their presence in the Iberian Peninsula, doubling each other's production capacity and reaffirming the MailComms Group's commitment to internationalization.

Trusted provider of omnichannel communication services

MailComms Group is your trusted supplier for managing omnichannel communications and transactions with your customers, with the guarantee of full regulatory compliance.

Qualified provider of reliable electronic services

The Spanish Ministry of Digital Transformation and the Civil Service has recognized the MailComms Group as a qualified provider of trust services in the form of certified electronic notification, according to eIDAS. This accreditation, unique in the Spanish market, provides a higher level of legal reliability and probative value.

RegTech Group

We bring together regulatory compliance and technology in our solutions to ensure compliance in all sectors. We have our own ecosystem of platforms designed according to the Compliance by Design philosophy, such as Communicalia, CertySign and PostaMail, among others. We collaborate with and integrate platforms from our international strategic partners, such as OneSpan and Quadient.

Mission

Our mission is to accompany our clients in their digital transition, to provide companies with products and services that facilitate their relationship with their clients and to develop inclusive technology. All of this is based on the security-by-design philosophy, with guaranteed legal compliance and social and environmental sustainability built into our projects from the outset.

Vision

Helping companies improve the efficiency and experience (CX) of omnichannel communications with their customers and suppliers, based on constant innovation and high specialization.

Values

  • R&D and customer knowledge as drivers for the development of technological solutions.

  • Ensuring regulatory compliance in terms of information security and personal data privacy.

  • Commitment to quality and efficiency in the integration of omnichannel communication processes.

  • Protecting the environment through our paper reduction strategy, promoting the efficient and responsible management of printed communication.

  • Contribution to the achievement of the different UN SDGs as a result of our CSR actions and also our "business as usual" activity.

Ready to start the digital transformation journey?

Talk to our experts. Tell us your business challenges and our specialized team will advise you on the best solution for your business needs.