Get to know Cardportal: our self-service portal.
We offer our customers a self-service portal, "CardPortal", and today we want to tell you a little about this tool.
If you are already our customer and user, then we thank you for your trust and for joining this channel of communication with Contisystems.
If you're already a customer of ours for payment solutions and you're not yet a user, then surrender, you'll see that it's worth it.
If you're not our client or don't know what we're talking about yet, then this article is for you.
What is Cardportal?
Cardportal is a reserved area, accessible with a username and password provided by Contisystems, where key users from each client company can autonomously access up-to-date information on Payment Solutions services.
Why was it created?
This portal was created following suggestions from our customers that were received in the satisfaction survey, but also in order to make our processes ever more agile and our service more efficient.
What features are available?
There are currently 3 areas available on this portal:
- Stock - consult the available stock of cards for each of the contracted references
- Production - consultation of completed customizations with information on shipping dates and formats
- Merece - consultation of the number of kilos collected and the status of each batch collected(only available to Merece members)
- User management - password recovery options, adding and removing users (only available for admin users)
What does it promise us for the future?
Our aim is to concentrate future features on this portal that will prove relevant in the quest for a better and more efficient service. Likewise, we are receptive to input from users in order to make it ever more complete and user-friendly.
We want to do our best for you!
