Unicks at ENEG 2023: Solutions for your customers' life cycle

Unicks stands out as a flexible platform that adapts to the specific communication needs of each company and facilitates the management of the customer lifecycle.

Although the focus is on developing tailor-made solutions for each client, we have identified common patterns between companies in the same sector. In the case of water supply companies, for example, it's clear how Unicks can help in the various stages of the life cycle:

  1. Contracting Services:Options for digitally signing documents, simplifying the process of contracting services.
  2. Contact certification:Validation flows for mobile numbers and emails to ensure that contact databases are always up to date.
  3. Reading collection:An intuitive interface, accessible by voice or text, to facilitate the collection of reading data.
  4. Sending Invoices:Ability to create invoices using flexible templates and deliver them via the customer's preferred channel (letter, email or customer area).
  5. Billing:Integration of a link or QR Code to enable payment of the invoice with a single click.
  6. Outage Notices:Sending legally valid emails or registered letters to communicate outage notices and other critical information.

We will be at ENEG in Gondomar from November 27 to 29, where we will be happy to demonstrate how Unicks solutions can be useful for your business. If you do attend, be sure to visit us at our stand.

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